What Information We Hold and Why
When you create an account, we collect your name, email address, and contact details needed to verify your identity and process withdrawals. Payment transactions through bKash, Nagad, and Rocket are logged to maintain accurate wallet records and detect irregular activity — we do not store your
-
1
mobile banking PIN or full wallet credentials. We also collect device and session data, including your IP address, browser type, and pages visited, to keep the platform secure and to understand how the lobby is used. This data is processed on the basis of contract performance
-
2
and legitimate security interests. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept for the period required under applicable financial regulations, while session logs are cleared on a rolling basis. Where our services are available
-
3
depends on your local law and eligible regions, and we apply jurisdiction-specific rules to data handling where required.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.